Your questions, our answers.

Altanise is for rental professionals who want to centralize their business in a single tool: car, motorcycle, scooter and bicycle rental companies, whether they are just starting out, growing, or already established.

No. The solution was designed for several types of rental: cars, motorcycles, petrol or electric scooters, classic or electric bicycles.

Altanise centralizes the essentials: a booking mini-site, rental planning, fleet management, customers, rental contracts, online payments, deposits, pickups and returns in the field, incidents and post-rental follow-up.

Yes. The solution was designed for both the office and the field, with a tablet interface suited to pickup and return operations: inspection photos, digital condition reports, real times, signature and vehicle status.

Yes. Altanise is used by rental companies in mainland France, Guadeloupe, Martinique, French Guiana, Réunion, French Polynesia, and other French-speaking markets. The software works online from any connected device.

Yes. The free trial lasts 14 days, with full access to the platform. You can also book a 30-minute demo if you'd like to see Altanise in action before signing up.

Altanise Pro is offered at €34.90 per month. Annually: €376.00 instead of €418.80, a saving of more than 10%.

You can create your account directly from the app, or contact us if you'd like to first discuss your business and your needs.

The fleet managed in the app is not capped. You can freely add your vehicles with no constraint tied to the size of your fleet.

The mini-site is included with Altanise and the number of publishable vehicles is not limited.

Yes. Your customers can access your booking mini-site, choose an available vehicle, select dates, fill in their details and complete their booking directly online.

Yes. Altanise generates online rental contracts with electronic signature. The signed contract is kept in the booking's file. Your logo can appear on the document if you've configured it in your settings.

Yes. Signing happens online via a link sent after payment. The customer doesn't need to be physically present to sign the rental contract.

Altanise relies on Stripe Connect Express. The rental company connects their own Stripe account and the money is paid directly into that account. Payment in full or as a deposit, depending on the rental company's configuration.

No. The rental company connects their own Stripe account via Stripe Connect Express when they want to accept payments online. Altanise does not handle the funds: the money is paid directly into the rental company's account.

Yes. You can use Altanise without enabling Stripe: manual management of bookings and payments, rental contracts, rental planning, fleet management, pickups and returns in the field. Stripe is only needed if you want to enable online payment, post-payment signature and online deposits.

Yes. The deposit is handled as a bank authorization (pre-authorization / card hold) separate from the booking payment. Once the request is sent, the customer completes the process online. The rental company then decides whether to capture or release the deposit based on the vehicle's condition on return.

With Stripe enabled in Altanise, the deposit is handled as a bank pre-authorization (card hold) done directly online by the customer, with no physical card terminal.

These are three distinct concepts in Altanise. The deposit (bank pre-authorization) secures the rental for its duration. The booking payment settles the booking (a deposit or the full amount). The post-rental card is a separate card kept on file to handle charges that can arise after the vehicle is returned: fines, penalties, late damage or balances due.

Altanise lets you create an adjustment invoice to document and settle charges that appear after the vehicle is returned: fines, penalties, late damage, return fees or balances due. These charges are handled via the post-rental card, separate from the deposit.

Altanise centralizes your rental invoices, credit notes and adjustment invoices. Regulatory transmission remains handled, depending on your organization, by an approved platform, your accounting software, or your accountant.

Yes. You can add staff members and assign them roles.

Yes. Altanise offers a dedicated interface for vehicle pickups and returns, usable on tablet, mobile or computer. It lets you complete the digital condition report with inspection photos, record real times, and sign directly on the device.